Privacy Policy

1. Introduction

Welcome to ImageRank ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using ImageRank, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account: Name, email address, password
• Make a payment: Billing information (processed securely through Stripe)
• Contact us: Name, email, subject, message content
• Use our services: Custom keywords, image metadata, optimization preferences

2.2 Information Automatically Collected

When you access our website, we automatically collect:

• Usage Data: Pages visited, time spent, features used, session duration
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: Session cookies, preference cookies, analytics cookies (see Cookie Policy)
• Log Data: Server logs including access times, errors, and performance metrics

2.3 Images and Content

When you upload images for optimization, we temporarily process and store them to provide our services. We analyze image content to generate SEO metadata but do not use your images for any other purpose.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, operate, and maintain our image optimization services
• Account Management: To create and manage your account, process payments, and track usage
• Communication: To send you service updates, security alerts, and support messages
• Improvement: To analyze usage patterns and improve our algorithms and user experience
• Security: To detect, prevent, and address technical issues, fraud, and abuse
• Legal Compliance: To comply with legal obligations and enforce our terms of service
• Marketing: With your consent, to send promotional emails about new features and special offers

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

4.1 Service Providers

• Supabase: Database and authentication services (EU/US servers)
• OpenAI: AI processing for image analysis and content generation
• Stripe: Payment processing (PCI-DSS compliant)
• Cloud Hosting: Server infrastructure and file storage

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: SSL/TLS encryption for data in transit, AES-256 for data at rest
• Authentication: Secure password hashing using bcrypt, JWT tokens for sessions
• Access Control: Role-based access, principle of least privilege
• Monitoring: Real-time security monitoring and intrusion detection
• Backups: Regular encrypted backups with disaster recovery procedures

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for 90 days after deletion
• Images: Deleted within 30 days after processing completion (unless you save them)
• Payment Records: Retained for 7 years for tax and accounting purposes
• Usage Logs: Retained for 12 months for analytics and security purposes

7. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at contact@imagerank.net. We will respond to your request within 30 days.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. We ensure appropriate safeguards are in place through Standard Contractual Clauses (SCCs) approved by the European Commission.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification for material changes

Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@imagerank.net
• Support: support@imagerank.net
• Contact Form: Visit our Contact Page